Returning the goods

Goods purchased on Stiliste.shop are returned and/or exchanged in accordance with Articles 6.362 and 6.363 of the Civil Code of the Republic of Lithuania, as well as the Government of the Republic of Lithuania of 2014. July 22 "Retail Trade Rules" approved by Resolution No. 738.

In order to return quality Product(s), the Buyer must notify the Seller in writing (e-mail).

The Buyer has the right within 14 days from the day of delivery or pick-up of the Goods to return the Goods, whose merchandise appearance and/or packaging is intact, after notifying the Seller in writing.

The seller has the right to refuse to accept Goods that have been unpacked after delivery and are unsuitable for return due to health protection or hygiene reasons, or the Goods cannot be returned in other cases established by the legislation of the Republic of Lithuania. The Buyer must ensure that the quality, packaging and compliance with safety and hygiene requirements of the returned Goods do not change.

The Seller has the right to refuse to accept the Goods returned or exchanged by the Buyer in the cases provided for in Clause 58 of these Rules, as well as if it is determined that the Goods are damaged, the labels are removed and/or damaged, the protective film is torn off, the packaging is damaged, etc. and/or the Goods have been used.

After exercising the right to return the Goods, the costs for the return of the Goods shall be paid by the Buyer.

The Seller is not responsible for the deterioration of the quality of the Goods, if the Buyer or the persons to whom the Buyer transferred the Goods used them for purposes other than those for which such Goods are normally used, did not comply with the requirements specified in the instructions, violated the rules of transportation, storage, use and/or storage of the Goods, as well also, if the packaging of the Goods and other external defects are visible, not discussed in writing at the time of the transfer of the Goods, whether the deterioration of the quality of the Goods is due to the actions of the Buyer or other persons to whom the Buyer transferred the Goods.

In all cases, money for returned Goods is transferred by payment order and only to the payer's bank account.